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Office Dynamics

Day 27 – How to Say It…Giving Feedback (#31days)

Christy

It’s my birthday today and I can think of nothing I’d rather do than post this blog post.…

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Day 26 – Communicating L.O.V.E. (#31days)

Christy

Why is is that we often treat the people we love the most in the very worst way?…

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Day 25 – Becoming A Master Communicator (#31days)

Christy

Tiger Woods, Michael Phelps, Ronald Reagan, Apolo Ono, J.K. Rowling, Clive Cussler, Agatha Christie and Winston Churchill.  What…

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Day 24 – Mama Knows Best (#31days)

Christy

We are moving quickly through the month, and I’ve given you a ton of advice on how to…

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Day 22 – Know, Like and Trust Part 1 (#31days)

Christy

Renowned trainer Michael Clouse says, “People do business with those they know, like and trust.”  I’ll re-vamp that…

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Day 21 – Pass the Honey Please (#31days)

Christy

Mama was right!  She used to say “You’ll catch more flies with honey than vinegar.”  Manners are the…

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Day 15 – 3 Ways to Say NO, Nicely. Part 2 (#31days)

Christy

Did you try the 3×5 No?  If so, good for you!  If not…well, here are 2 more ways…

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Day 13 – How to Squash the Negativity Bug (#31days)

Christy

“Oh no, that project will never work.”  “Why do they always expect us to do the impossible?” “You…

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2 Simple Steps to Improve Your Customer Service Efforts

Christy

It was such little things, really.  Cookies when I checked in.  They used my name. When I got…

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