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Blog – Articles & Podcasts

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#027: Beth Ackerman and Disappointments (Podcast)

What a great interview with Dr. Beth Ackerman. She is an associate dean in the School of Education at Liberty University. It was while working at an alternative school, she completed her Master’s degree in special education at Lynchburg College and a doctorate degree in Educational Leadership at the University of Virginia.  She has built…

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Day 20 – Power Phrases (#31days)

Words, words, magical words.  It’s amazing how the way we say thing can impact our desired outcomes.  As we noticed over the past few days, what you say and the way you say it has a huge impact on your relationships. Consider these two requests you might hear from a coworker; “Debbie, I know you’re…

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Day 19 – Shine (#31days)

Sunday.  A day of refreshment and renewal.  My prayer for you today is that you will fully experience the radiance that comes from the original Giver of light and life.  And that you will turn around and radiate that light to others. This is Day 19 of 31 Days of Powerful Communication Skills for Women. You can read…

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Day 18 – Difficult People – Strategies and Solutions Part 3 (#31days)

We’ve been talking about ideas for dealing effectively with the difficult people in your life for the past few days.  I hope you’ve gotten some useful ideas about how to get more positive outcomes. Today, I’m going to wrap up this section with a few extra suggestions. I gave you an example of a dialogue with Tara…

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Day 16 – Difficult People – Strategies & Solutions (#31days)

I started at 9:00am sharp, and the title of the seminar kind of said it all, “Dealing with Difficult People.”  This seminar usually drew people looking for creative ways to establish a more healthy work environment.  I was looking forward to a fun, interesting and challenging day helping these people work out solutions and strategies. In…

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Day 17 – Difficult People – Strategies and Solutions Part 2 (#31days)

Yesterday I gave you a few questions you could ask to get your mind into the right place when dealing with difficult people.  They were: Will this matter 5 years from now? Who is getting the power here? How can I respond with the unexpected? By asking these questions, you will remind yourself to respond,…

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Day 15 – 3 Ways to Say NO, Nicely. Part 2 (#31days)

Did you try the 3×5 No?  If so, good for you!  If not…well, here are 2 more ways to say No, nicely.  Maybe one of these will work for you. 2.  The Priority No.  This is the one you use with your boss.  When she comes running to you and asks you to drop what…

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Day 14 – 3 Ways to Say NO, Nicely. Part 1 (#31days)

I got the call right when I was packing for a trip.  I was familiar with the question even though I barely knew the speaker.  “Can you come sit on our committee?” she asked.  And silly me.  I fell into it for a whole bunch of reasons I’ll save for later posts.  I heard myself…

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Day 13 – How to Squash the Negativity Bug (#31days)

“Oh no, that project will never work.”  “Why do they always expect us to do the impossible?” “You know the clients will hate it.” “He’s so sick, he’ll probably die soon.” Have you heard any of these phrases lately?  Negative, energy sucking, relationship tearing, and motivation zapping phrases seem to be all the vogue.  And…

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Day 12 – A Widespread Plague Part 2 (#31days)

What gives you the right?  That’s the question I challenged you with in my last post as we talked about giving Unsolicited Advice.  Do you have the right to comment?  If not, then don’t.  If you do, however, as when I asked “what gives you the right to tell your husband how to trim the…

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Day 11 – A Widespread Plague (#31days)

I only have to say one word and you know exactly what I’m talking about.  Immediately you picture all the pain, sorrow and fear this word evokes.  I really don’t even need to say “Ebola” because you already know what I’m talking about.  It’s bad news in its every crevice. Did you know that in the…

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Day 10 – Active Listening: Following and Feedback (#31days)

I want you to stop right now, close your eyes and picture the person you would consider to be the best listener you know.  What are the characteristics that come to mind?  My guess is that not only do they give you their intent focus, as we talked about yesterday, but they also do the two…

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